Spa Operations Supervisor

H-Ostel Kuta Bali · 📍 Badung, Bali · Diposting 2026-10-09

FULL_TIME⭐ TERVERIFIKASI

IDR 4,000,000 - 6,000,000

H-Ostel Kuta Bali is seeking a dedicated Spa Operations Supervisor to oversee and manage our spa services. As a key member of our team, you will be responsible for ensuring the highest standards of service quality, customer satisfaction, and operational efficiency.

We offer a dynamic and rewarding environment, competitive salary, and the opportunity to be part of a growing hospitality business in Bali.

If you are passionate about the spa industry and have the skills and experience to lead our team, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

Oversee daily spa operations, including scheduling, staffing, and service delivery.

Ensure high standards of cleanliness, safety, and hygiene.

Train and develop spa staff to maintain and improve service quality.

Manage inventory and procurement to ensure adequate supplies.

Monitor and report on spa performance metrics, such as customer satisfaction and service efficiency.

Handle customer complaints and resolve issues promptly.

Coordinate with other departments to ensure seamless guest experiences.

Maintain and update spa policies and procedures.

🎓 Kualifikasi & Syarat

Kualifikasi:

Minimum 3 years of experience in spa operations or a related field.

Proven experience in supervising and managing spa staff.

Strong knowledge of spa services, treatments, and products.

Excellent communication, leadership, and organizational skills.

Ability to work well under pressure and meet deadlines.

Familiarity with hotel or hospitality industry operations is a plus.

Fluency in English and Bahasa Indonesia is required.

Valid certification in spa operations or related field is a plus.

🛠️ Keahlian

Spa ManagementCustomer ServiceTeam LeadershipInventory ManagementProblem-SolvingCommunication

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